Work Order Management

Work Orders capture all the information needed for a field service technician to complete fieldwork for a customer. Work Orders can contain any number of tasks which are then sent to the Scheduling & Dispatch module for deployment. In addition to being the vehicle for deploying tasks to the field, Work Orders also allow you to track the use of parts, Consumables, and Resources needed to complete those tasks. Once the Work Order is complete, the information it contains can then be used to create an invoice for the customer through the Billing & Invoicing module.