Zinier Product Documentation
v25.6 v24.4 v23.9 v23.4 v23.1
v25.6 v24.4 v23.9 v23.4 v23.1

Resetting your Password on the Web

This article outlines how to reset your password via the web.


How to reset your password

  1. From the log in screen, click “Forgot Password?”

    Web - Forgot Password 1.png


  2. Enter your Email Address and click the “Submit” button

    Web - Forgot Password 2.png


  3. An email containing the reset instructions will be sent to your email address with the title “Zinier: Password reset requested”. Open the reset email and click the “Reset Email” button in the body of the email.

    Web - Forgot Password 3.png
  4. Enter and confirm your New Password and click Submit

    Web - Forgot Password 4.png
  5. Enter your new login credentials and click the “Login” button

    Web - Login.png