Customer Experience

For consumer-focused businesses, Net Promoter Score (NPS) or other customer satisfaction measurements is often the North Star metric for the entire business. Yet many service organizations struggle to keep customers informed and feeling in control of their schedules for service and maintenance calls.

Zinier’s Customer Experience tools solve these problems by providing a no-code customizable Customer Portal and end-to-end ownership of customer experiences, from appointment scheduling and management to communication and security.